Your privacy is important to us. It is Ao Collaboration’s policy to respect your privacy regarding any information we may collect from you across our website, https://aocollab.tech, and other sites we own and operate. Ao Collaboration respects your confidentiality and any information you provide to us will never be sold, shared, or rented to other organizations for commercial purposes.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we are collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

The following terms and conditions govern all use of the Ao Collaboration services (“Service”) and any assigned account (“Account”) used in connection with the Service and includes, but is not limited to, any new features or tools which are added to the current Service, or any related content, services, or products provided by Ao Collaboration (“Ao Collaboration”).

The Service is owned and operated by Ao Collaboration and is offered subject to your acceptance without modification of all of the terms and conditions contained herein and other operating rules, policies (including, without limitation, the Ao Collaboration terms of Use) and procedures that may be published by Ao Collaboration from time to time through the Ao Collaboration website https://aocollab.tech or through any of the Ao Collaboration subdomains (collectively, the “Site”) (collectively, the “Agreement”).

In this Agreement, our customers and any of their staff members whom are given access to their Ao Collaboration Account are herein referred to as “Subscribers”, and our customers’ customers who use the Service (e.g. to login and manage Service Request) are referred to as “Customers”.

Summary

We will never ask you for personal information unless we truly need it. We do not share your personal information with anyone except to comply with the law, develop our product, protect our rights, or if Ao Collaboration is acquired by or merged with another company. You retain all rights to your subscriber data. We never store credit card data on our servers.

Information collection and usage

• Registration – When you sign up for Ao Collaboration, we ask you for information including your company name, address, billing address, e-mail address, and phone number. Our primary purpose in collecting this information is to provide you with a customized, efficient, and easy to use experience when using the service.

• Billing Information – Ao Collaboration never stores any credit card information on behalf of Subscribers or Customers. For billing purpose pertaining to the service, Ao Collaboration has partnered with fully PCI-compliant partners for processing and storing Subscriber credit cards.

• Inquiries – When you submit an inquiry through the Site, either by completing our contact form or completing a quote request, your contact information may be stored in our secure database.

• Profile – We may collect, and store information obtained through cookies, log files, and/or third parties (e.g. Google Analytics) to create a profile of our users. The purpose of such a profile is to better understand how users’ access and use the Service to provide offers and make improvements.

• Data Storage – Ao Collaboration uses third party vendors and hosting partners to provide the necessary server infrastructure, software, networking, storage, and related technology necessary to run the Service. Although Ao Collaboration owns the code, databases, and all rights to the Ao Collaboration application, you retain all rights to your Customer data.

Communications from the site

Special Offers and Updates – We may occasionally send you special offers or updates (e.g. newsletters) pertaining to the Service. Out of respect for privacy, you may opt out of these types of communications at any time. Service Announcements – We may occasionally send you notices of scheduled downtime or service upgrades. These communications will not be promotional in nature and are strictly for informational purpose. Customer Service – We communicate with users of the Service on a regular basis to respond to requests, inquire about experiences with Service, and provide support.

Disclosure

• Legal Disclaimer – Ao Collaboration may disclose personally identifiable information under special circumstances, such as when required by law or when your actions violate our Terms of Service.

• Business transitions – In the event Ao Collaboration goes through a business transition, such as a merger or acquisition with or by another company, your information will, in most cases, be transferred to the new company.

• Security – Ao Collaboration takes every precaution to protect Subscribers’ information. When users submit sensitive information via the Site, or through the Service, their information is protected via industry-standard SSL encryption. We also do everything in our power to protect user-information offline.

Cookies

A cookie is a small amount of data that is sent from Site to your browser and stored on your computer’s hard drive. Cookies are used to maintain sessions on the Site (e.g. login status) and are required to use the Service. We do not use permanent cookies. Session information is always given an expiration date and time, which may mean you will be required to log in to your Account after a certain period of time has elapsed to protect you and other Account data from unauthorized users.